Shipping policy
📦 Shipping Policy – Exalted Enterprises
Effective Date: 2025-10-18
Thank you for shopping with Exalted Enterprises! We're committed to delivering your lash and beauty products in a timely and efficient manner. Please read our shipping policy carefully before placing your order.
🚚 Shipping Information
Processing Time
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All orders are processed within [1-3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive a notification once your order has shipped.
Please note: During high-volume periods such as sales, promotions, or holidays, processing times may be extended.
📍 Shipping Locations
We currently ship to:
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Domestic (e.g., United States, Canada)
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International shipping available to select countries.
If your location isn't listed during checkout, please contact us at exalted.enterprises.store@gmail.com.
✈️ Shipping Rates & Delivery Estimates
| Destination | Carrier(s) | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|
| United States | USPS, UPS, FedEx | 3–7 business days | Calculated at checkout |
| Canada | Canada Post, UPS | 5–10 business days | Calculated at checkout |
| International | DHL, UPS | 7–21 business days | Calculated at checkout |
Delivery times are estimates and may vary due to carrier delays or customs.
📦 Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
🚨 Shipping Delays & Issues
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Exalted Enterprises is not responsible for delays caused by:
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Incorrect or incomplete shipping addresses
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Carrier delays (weather, holidays, etc.)
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Customs clearance (for international orders)
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If your package is marked as "Delivered" but you haven’t received it, please contact the carrier directly. If you need further assistance, email us at exalted.enterprises.store@gmail.com.
🌍 Customs, Duties & Taxes (International Orders)
All international shipments may be subject to customs duties, taxes, and fees as determined by the destination country. These fees are not included in your order total and are the responsibility of the customer.
📬 Returned Packages
Packages returned due to incorrect address or failed delivery attempts may be reshipped at the customer’s expense. Please ensure your shipping details are accurate at checkout.
❓Questions
If you have any questions about our shipping policies, please contact us at:
Email: exalted.enterprises.store@gmail.com
Phone (optional): (514) 243-0412
Business Hours: Monday–Friday, 9am–5pm EST